B33k Privacy Policy — Your Data, Your Rights

B33k is a trusted online gaming platform for Bangladeshi users. We believe that genuine trust cannot be built without a secure and transparent privacy policy. This Privacy Policy explains what information b33k collects, how it is used, and the steps we take to protect your privacy.

By using our platform, you are considered to have consented to this Privacy Policy. Please read this page carefully before registering. If you have any questions, contact our support team.

When you register or use our services on the b33k platform, we may collect the following types of information:

B33k uses your information only for defined, legitimate purposes. We will never misuse your personal data.

• Assisting with account registration and management.
• Ensuring secure and fast payment processing.
• Preventing fraud, money laundering, and other illegal activities.
• Delivering personalized promotions and bonus offers.
• Troubleshooting and improving platform performance.
• Meeting regulatory reporting requirements.
• Analyzing user behavior to ensure responsible gaming.

Your email address or phone number will never be used to send spam or unsolicited messages. You can opt out of marketing communications at any time.

Keeping your data secure is our top priority. b33k uses the following technologies and practices to protect your information:

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — no one can view your original password.
• Security patches and updates are applied to our servers on a regular basis.
• Multi-factor authentication is in place to prevent unauthorized access.
• 24/7 physical and cybersecurity monitoring at our data centres.

Your information is retained for as long as your account is active or as required to fulfil legal obligations. Following account closure, certain data may be kept for up to 5 years in accordance with regulatory requirements.

B33k never sells your information to third parties for commercial purposes. However, in limited circumstances, certain information may be shared with specific partners:

• Payment Processors: Required information shared with approved payment gateways — including Mobile Banking, Nagad, and Rocket — to process transactions.
• Game providers: Limited data shared with game developers to ensure gameplay operates correctly.
• Regulatory Authority: Required reports submitted to licensing authorities to meet legal obligations.
• Law enforcement: Providing information as required by court orders or legal directives.

Every third party we work with is bound by a strict data protection agreement. They only receive the minimum information needed for their specific role.

B33k uses cookies and similar tracking technologies on its website to enhance your experience and ensure the platform functions correctly.

• Essential cookies: Essential for login sessions and site security — disabling these cookies will prevent the site from functioning properly.
• Functional cookies: Remembers your preferences and language settings.
• Analytics Cookies: Analyzes site usage patterns to help us improve our services.
• Marketing Cookies: Used to display relevant bonus offers.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may prevent you from logging into your account.

B33k respects every user's right to privacy. You may exercise the following rights at any time:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we restrict how your data is used for specific purposes.
• Right to Portability: You may request a copy of your data or ask for it to be transferred.
• Right to object: You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We typically process requests within 30 days.

After registering on b33k, KYC (Know Your Customer) verification is mandatory before withdrawals above a certain amount. This is both a legal requirement and an important safeguard for your own protection.

• Scanned copy of your National ID (NID) or passport.
• Selfie or live face verification photo.
• Proof of address document (utility bill or bank statement).
• Relevant details for payment method verification.

KYC documents are used solely for identity verification and are stored securely on encrypted servers. Our verification process is typically completed within 24–48 hours.

B33k is strictly for users aged 18 and above. We do not collect information from anyone under 18, nor do we permit minors to use the platform.

• Registration by anyone under 18 is strictly prohibited.
• We do not knowingly collect data from minors.
• No marketing or advertising is directed at children.

If we become aware that a minor has registered on our platform, their account and all associated data will be deleted immediately. If you know of any such case, please notify our support team.

B33k reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you through the following channels:

• Via on-platform notifications or banners.
• Update notifications sent to your registered email.
• By updating the "Last Updated" date on this page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.